Meet our Team
We recognize the richness of a distinct group of professionals aligned to ensure individuals and organizations operate at their peak. Each member of the Steinbrecher team offers expertise garnered through years of experience across multiple industries.
We are pleased to introduce you to the outstanding professionals at the core of Steinbrecher:
Susan Steinbrecher, Founder & CEO
Susan Steinbrecher is a business consultant and coauthor of Meaningful Alignment: Mastering Emotional Intelligent Interactions at Work and in Life and Heart-Centered Leadership: Lead Well, Live Well. She is the CEO of Steinbrecher And Associates in Hurst, Texas, and serves as an executive coach, licensed mediator, professional speaker and leadership advisor. She is also the author of the Amazon bestseller, KENSHO: A Modern Awakening.
Susan is an Inc.com columnist, Entrepreneur.com contributor and Huffington Post blogger. Her work has been featured on MSNBC’s Your Business, The New York Times, Woman’s Day, Fortune Small Business, CNBC.com and CNNMoney.com …Read more
July 27, 2015
Robert Schaefer
Robert Schaefer, Ph.D., is an Organizational Development (OD) consultant, executive coach, leadership development expert, statistical analyst, research scholar, workshop facilitator, and training systems designer. Robert is a renowned expert in the assessment and diagnostic debrief of ability-based emotional intelligence, individual and team conflict styles, and the impact of mood and emotions in the workplace.
Robert’s 21+ years of experience has helped many companies including Bennett and Company (a lingerie fashion design firm), BNSF Railway, Raising Cane’s, Dave and Busters, Seneca Gaming and Resorts, and Brinker International achieve desired business results through …read more
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July 27, 2015
Tom Sarro
Tom’s diverse and extensive 32 year leadership background in Fortune 100 companies has shaped his passion and skill at developing leaders, building high performing teams, and delivering outstanding results. Having led many high profile cross-company projects and initiatives, Tom understands what challenges and opportunities exist for both leadership and frontline operations teams. Throughout his career, he has generated great success in organizations by investing and leveraging the talent that comes from within the team. Coaching “Talent” became one of the pillars of Tom’s success in his many roles in business.
Tom combines his vast background in business operations leadership with his certification in Steinbrecher’s ROI Coaching Model, to help your business and your talent pool achieve great success.
July 27, 2015
Anne Queillo
Anne has extensive experience as a successful executive and business coach, career consultant and presenter. She specializes in helping people discover and realize their vision for meaningful professional lives including career changes. Prior to coaching and consulting, Anne held various executive roles in a large, complex organization which provides her clients with a broad and adaptive leadership perspective.
She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching process enabling clients to more fully realize their potential through a proprietary Mental Model exercise, a 360 assessment, along with goal setting and accountability for results. Anne holds a Master of Science degree in Human Resources.
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July 27, 2015
Deborah DeArmond
Deb has an impressive 24-year track record in the performance development field. She has considerable experience in executive coaching, facilitation, and performance assessment and development, including training and curriculum design. She held positions of executive leadership in her 18 years of serving as an internal resource.
Deborah has provided coaching for a variety of executive leaders in the healthcare, pharmaceutical, telecommunications, hospitality, and manufacturing industries. Her work includes performance diagnostics for executive and senior level leaders, including CEOs using 360-degree evaluation processes. She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
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July 27, 2015
Andrea Droulers-Trejo
Andrea Droulers-Trejo has over 25 years of experience in leadership and talent development. She has trained hundreds of management and professional level employees around the world and has worked with multi-cultural global teams in the areas of communication, leadership and sales performance. She loves working in multicultural environments and believes in the strength of promoting diversity in work teams.
As an Executive Coach, Andrea works with many C-level executives improving their communication skills.
Andrea has a B.S. in Psychology, an M.A. in Organizational Psychology, and is certified in many different leadership and assessment tools. She has lived and worked in Latin America, North America, the Middle East and Europe and is trilingual in English, Spanish and French.July 27, 2015
Mary Ann Semler
Mary Ann has extensive experience in training and facilitation and her high-energy style of coaching combined with her leadership expertise fosters a positive, engaging and comfortable learning environment for all professionals. Her 23-year career as a leader in the hospitality industry has equipped her with the knowledge and insight to coach and develop leaders in even the most challenging of business climates. Mary Ann delivers highly customized training solutions across the US for a number of Fortune 100 companies in a variety of industries including oil and gas, energy, transportation, professional services, manufacturing, telecommunications and retail. She has delivered sessions in South Korea and Canada.
Mary Ann has a BA in Journalism from Southern Methodist University and holds several certifications including Steinbrecher And Associates, Inc. ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
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July 26, 2015
Kim Patterson
Kim has over 20 years of experience in the corporate coaching, recruiting, training and development arenas, 8 years of which were at the executive level within the retail and hospitality industries. Kim’s experience at an executive level position in corporate America allows her to have an insightful understanding the challenges facing corporations today.
Kim specializes in working with organizations to customize programs ranging from seamless on-boarding of talent to management and leadership development and coaching for long-term, high impact results. She also specializes in working with companies to manage the generation gap that many workforces are at the same time both challenged and blessed with.
Kim graduated from University of Central Florida with a degree in Communications. She was further educated at the Tomas Leonard Schools of Coaching, Kim has also been certified in Steinbrecher and Associates, Inc.’s ROI Executive Coaching process as well as to deliver their Heart-Centered Leadership and Achieving Meaningful Alignment workshops.
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July 26, 2015
Bobbi Paine
Bobbi is a tremendous asset to all of her clients. Her expertise covers a gamut of industries, which include medical, financial, hospitality and service support call centers.
Bobbi has over twenty years of executive leadership training and sales experience. Her career has included positions from Sales Manager, Director of Training and Development and Senior Product Instructor for a world leading Software Company specializing in applications for contact centers. She holds numerous certifications and has been responsible for nationwide ‘train the trainer’ sessions, mentoring and coaching for numerous industries. Her work included the development and training of service leadership, customer service, sales programs, value added reseller programs, and new employee product training.
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July 26, 2015
Cecelia Flint
Cecelia brings over 25 years of consulting experience in several areas including: leadership development, customer service, coaching, and interpersonal communications. She has consulted within virtually every business sector, and over 250 companies. Her management experience includes working as the director of professional development for a large aerospace company. She is adept at understanding the client’s needs and then tailoring the training to meet them.
Cecelia earned a B. A. and M.A. in Organizational Communications from Brigham Young University. She taught courses at Stanford, Dartmouth, Harvard, and Brigham Young University and is certified in numerous assessments.
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July 26, 2015
Barbara Dela Cruz
Barbara is a sought-after trainer, facilitator and executive coach, focusing on leadership development as well as brand and culture strategy. She has held senior and corporate level positions within Wyndham Hotels & Resorts, the Gaylord Texan Resort & Convention Center and Central Market. Barbara expanded her professional reach through her consulting practice by working with a variety of hospitality companies and has also worked in the health/fitness and transportation industries.
Barbara earned her degree from the University of Houston’s, Conrad N. Hilton College of Hotel & Restaurant Management. She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
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July 26, 2015
Scott Fitzgerald
Scott is an internationally recognized Executive Coach, Facilitator, Speaker and Author, who uses a combination of listening and questioning skills, a no-nonsense communication style, and good humor to help people create the necessary self-awareness which empowers executives to lead from the heart, as well as the head. He has an extensive background internationally and domestically in sales and marketing in highly complex sales environments managing and leading diverse sales teams on high end multi-million dollar transactions. During his thirty year career, Scott has served in various senior executive leadership positions within Aerospace and Defense industry. He holds several certifications including SAA’s ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessments along with goal setting and accountability.
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June 13, 2015
Megan Doubet
Megan is a dynamic and results-oriented coach consultant with over 20 years experience in coaching, training, leadership development and change management. She is adept at understanding her client’s individual needs and applying that understanding to the coaching process. She uses a combination of self-exploration and actionable practices that are proven to have beneficial results. She possesses excellent facilitation and communication skills with the ability to deliver management and professional programs to all levels of the organization that motivate others to achieve goals. She is certified in MBTI and by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessments, along with goal setting and accountability.
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June 13, 2015
David Moake
David’s business expertise includes corporate strategy development and implementing changes within the organization. With over 20 years experience, David has held various positions from Manager to Director level, where he has led business and training initiatives in Marketing, Operational Process Improvements, Change Management, Project Management and Organizational Design.Through adult learning and coaching techniques, David has trained and individually coached other leaders for effectively taking on positions of increased responsibility in their organizations. David is PMP and Six Sigma certified. After completing his degree in Human Behavioral Sciences, he completed his MBA and his Executive Coaching Certification.
June 3, 2015
Jane Blicharz
A career in teaching soon led to a 35 year career in management including operations, management and delivery of human resources and training systems.
Jane has held two training and development director positions. She has 23 years of consulting and facilitation experience in delivery of management, leadership and employee development in more than 250 organizations, to 35,000 leaders from manufacturing, healthcare, government, education and service industries. She is a champion of employee development and considers herself an avid coach. Jane has a B.S. in Education and has completed graduate work in Instructional Design.June 3, 2015
Christy Kercheville
Christy is an experienced coach, facilitator, and presenter with 25 years in the field of learning and development. She led world-class training organizations and total quality management/process improvement programs in the telecommunications industry for 10 years prior to consulting with many diverse organizations globally in a training and development role. Christy has coached many technical subject matter experts and high potential leaders on communication, presenting, and speaking skills, to be more audience centered. She has also coached senior leaders and executives globally in a variety of industries including telecommunication, high-tech, and oil and gas. Christy is certified in MBTI and is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
June 3, 2015
Reci Schmellick
Reci is passionate about helping people become more successful in communicating and sharing ideas. Reci has spent more than 20 years facilitating, coaching and developing people in all levels from frontline employees to senior leaders. Prior to conducting workshops and train the trainer events and coaching engagements, Reci had a successful sales and sales management career. She has worked with transportation, technology, pharmaceutical, mining and media organizations. Reci has delivered engaging high quality experiences to groups all over the world. As training manager at ComSystems and Executive director of a building organization she knows first hand the power of building cohesive teams and accountability.
June 3, 2015
Stephanie Fitzgerald
Since 1994, Stephanie Fitzgerald has designed and facilitated training to support company initiatives, improve results, standardize processes and enhance employee development to position her clients for future growth and change.Serving as the Director of Training for three top staffing organizations in the United States, she has trained thousands of professionals during her career. Her extensive experience in developing and delivering practical, interactive and experiential curriculum for in-person workshops, webinars and online learning libraries enables her to engage trainees and provide them with meaningful learning experiences, as well as operational tools and reference guides that support lasting behavioral changes.Although many of Stephanie’s training opportunities have focused on the business skills and challenges of selling, customer service, talent sourcing, selection, management, teamwork and leadership, her creativity and coaching competencies also encompass life skills such as communication, conflict resolution, self-assessment and mentoring.
June 3, 2015
Carol Welch
Carol is an experienced coach, facilitator and presenter with over 20 years experience. With a Bachelor of Business Administration and a Master of Arts in Communication Studies, she began her career in course ware development and technical training in the telecommunications industry. As a consultant, she had the opportunity to work with many different clients on different projects. As a small business owner in the family entertainment industry, Carol created several employee training and development programs that were implemented franchise-wide.
Carol is also an experienced health coach and has spent the last several years as both a coach and facilitator in the areas of personal development, communication skills, public speaking skills, and healthy lifestyles.June 3, 2015
Pat Burke
Pat is an experienced facilitator, presenter and communications strategist, with over 30 years of experience. She began her career in Banking and Finance, where she was a Region Manager, Human Resources Manager and Training and Development Manager, all at the Vice President level. She shares the valuable insight and perspective gained, to help all of her consulting and coaching clients to develop practical solutions, communicate major changes effectively, and align employee performance with business results. Pat has trained and coached clients in Banking/Finance, Healthcare/Pharmaceutical, High Tech, Heavy Industry, Oil and Gas, Mining, Automotive, Hospitality, U.S. Military, and International Shipping. Pat holds a Bachelor’s degree in Psychology and is certified in Myers-Briggs, TTI and Inscape DISC.
June 3, 2015
Patty Rose
Patty has 20 plus years experience which spans a wide array of industries such as Transportation, Manufacturing, Pharmaceuticals, Financial Services, Health Care, Energy, Advertising and more. She has coached professionals at all levels and worked with groups through training initiatives including safety leadership, values awareness, performance management, interviewing skills, and presentation skills. Patty has a Bachelor’s and a Master’s degree in speech/language pathology. Patty is coach trained by the Coach Training Institute and is certified by Steinbrecher & Associates, Inc. in the ROI Coaching model which places emphases on Mental Model behavior, 360 assessment along with goal setting and accountability.
June 3, 2015
Alison Matthey
Alison is an experienced executive coach, facilitator and presenter with over 20 years experience. She has a proven track record of success with some of the world’s largest corporations from telecommunications, transportation, information technology, and sales. She partners with organizations to get the most from their greatest assets; people. Her thoughtful approach to leadership programs, team building, and executive coaching inspires her clients to a new level of knowledge, confidence, and enthusiasm. Alison is certified in several nationally accredited Leadership programs as well as Steinbrecher And Associates, Inc.’s ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
June 3, 2015
Kathy Wade-Yacoubian
Kathy brings over 25 years of experience to her work as an executive coach and facilitator, specializing in the development of individuals and teams. Her background as an executive and officer in a Fortune 250 Company enables her to relate to and support a variety of clients, from business owners to non-profit Boards, from new and emerging leaders to senior executives. Kathy is a careful listener, heartfelt supporter and enthusiastic champion for people on their personal development journeys. Her clients come from a range of organizations including banking and finance, law, information technology, healthcare, hospitality and gaming, food service and transportation. Kathy helps people develop new skills to meet present-day challenges, by leveraging their unique talents and refining perspectives. She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
June 3, 2015
Julie Ziadeh
Julie has 20+ years’ experience partnering with organizational leaders to build measurable performance improvement strategies including professional coaching, designing, facilitating and implementing training and change strategies. Julie has created leadership development strategies for high potential candidates. Her coaching clients describe her approach as empowering which enables personal breakthroughs and positive changes across a broad range of leadership competencies and interpersonal skills. Julie has conducted new leader assimilations and coached entrepreneurs as well as leaders within the transportation, hospitality, healthcare, and public utilities industries. She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
June 3, 2015
Diane Bolton
Diane Bolton has over 25 years’ experience working as a professional speaker, workshop facilitator/trainer, executive coach, and human resource development consultant. Ms. Bolton works with organizations of all sizes and industries to strengthen their business strategies. Areas of expertise: leadership development; business writing; interpersonal communication; and presentation skills. She has extensive experience within transportation, aerospace, retail, and manufacturing. As a coach, Ms. Bolton collaborates with executives to attain specific individualized goals. She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.
June 3, 2015
Lynda Ross
With over 18 years experience in learning organizations and 30 years of corporate experience with a Fortune 500 company, Lynda Ross is an executive coach and leadership facilitator. Her experience includes operations, customer service, schedule planning, safety training, and leadership development.
Lynda led the brand identity for her company and managed brand development. Lynda created new pay policies for employee groups and was responsible for the implementation of the pay policies. She also designed, facilitated and implemented leadership-training initiatives with all levels of leadership.
She is certified by Steinbrecher And Associates, Inc. in the ROI Coaching model which places special emphasis on Mental Model behavior, 360 assessment along with goal setting and accountability.June 3, 2015