One of the most challenging roles of an effective leader is that of “the peacekeeper.” Learning how to deal with conflict—rather than avoiding it—is crucial. Resolving conflicts in the workplace takes negotiation skills, patience, and a healthy dose of emotional intelligence. When a heart-centered approach to conflict resolution is engaged, more often than not, it can make the difference between positive and negative outcomes.
It is also important to understand how the human element shows up at work. All human beings want to be respected, listened to and valued. These three universal needs are the key to authentic communication. Yet, these needs are often overlooked in the workplace. Many types of problems result when the needs for self-esteem and meaning are not valued or are even thwarted.
Steinbrecher And Associates is embarking on an journey that dives deeper into the realm of authentic conversations, peeling back the raw, human dynamics at play during times of conflict.
Check back here often to keep up-to-date on our research, presentations and training programs.
Imagine the possibilities if our children were raised to approach conflict through heart-centered communication.
Imagine the possibilities if our political leaders did not default to “compete mode” but adopted a collaborative attitude.
Imagine the possibilities if the pain and suffering from conflict could be eradicated – not through violence or force – but through authentic conversations.
Imagine the possibilities if we could live in world where conflict is not feared or misunderstood – but an opportunity to consciously learn and grow from each other.
Steinbrecher is passionately committed to impart sound advice and actionable tools to improve communication and listening skills that will ultimately set the tone for collaborative conversations in the workplace and beyond…