Susan Steinbrecher, President/CEO

35+ years’ proven experience

Susan is a professional speaker, best-selling author, business consultant, executive coach, certified mediator, and accomplished business professional.

Working with senior executives and their organizations, Susan develops and implements innovative and proven profit-building solutions that address the global and day-to-day challenges of leaders, teams, and organizations.

Susan’s expertise has positively impacted companies of all sizes, across a wide range of industries worldwide, including:

 

Bank of America

CVS Health
BNSF Railway

Delta Airlines
Brinker International

Hilton Worldwide
Capital One

Marriott International
Concentra

Starbucks Coffee Co.

Certifications

  • Benchmarks® 360 (CCL)
  • Hogan Assessments
  • Myers-Briggs Type Indicator® (MBTI)
  • Lominger VOICES®
  • Neuro-linguistic programming (NLP)
  • HeartMath Licensed Coach
  • Harvard Conflict Resolution Mediator

Featured Expert

  • Inc.com (regular columnist)
  • MSNBC’s Your Business (featured expert)
  • The New York Times (featured expert)
  • Entrepreneur.com (featured expert)
  • Teaching Excellence Award (4 consecutive years), Business Leadership Center, SMU Cox School of Business

Author

Author/co-author of 5 books including:

Business Professional

  • Rising star with one of the country’s best-known hotel chains for 14 years
  • Progressed from entry-level to the chain’s youngest general manager in history
  • Promoted to lead company’s strategic training and development initiatives

Education

  • Honorary Doctorate in Hospitality Management
  • Bachelor’s degree in applied arts and sciences, Texas State University